Strategy before configuration
Connects ServiceTitan decisions with the operating priorities of a home-service business, so implementation has a clear purpose beyond completing the setup.
Moroni Montuy is a co-founder of TradeWeave, its Chief Strategy Officer, and a board member. He helps home-service leaders connect ServiceTitan configuration to the operating decisions behind pricing, estimating, onboarding, customer experience, and profitable growth.
He previously founded Titan Pro Technologies. In his interview with Paul Benton, he describes becoming a ServiceTitan Certified Provider and Certified Coach before building and exiting that company.
His background informs a practical approach to implementation: identify the decisions that matter most, simplify the workflow, and make the system easier for the team to use consistently. At TradeWeave, Moroni focuses on pricebook structure, estimating options, implementation priorities, and operational adoption.
His advice connects the setup of the software with the people using it, including clear ownership, useful reporting, and reinforcement after a new workflow is introduced.
Connects ServiceTitan decisions with the operating priorities of a home-service business, so implementation has a clear purpose beyond completing the setup.
Focuses on pricing structure, margin discipline, and good-better-best options that teams can use consistently when preparing estimates.
Emphasizes clear responsibilities and practical workflows, helping teams understand how to use the system after it has been configured.
Connects field and office data to the questions leaders need to answer about the business, rather than treating reports as an end in themselves.
Moroni enjoys spending time with Magic: The Gathering and making and painting figurines. He is also a gamer, and StarCraft II is his favorite real-time strategy game.
Plumber Marketing Success Podcast
Moroni joins Paul Benton for a practical discussion about using ServiceTitan to improve profitability without simply increasing marketing spend. The conversation covers implementation priorities, pricebook discipline, multiple estimate options, team workflows, AI tools, and when outside provider support can help.
FAQ
More about Moroni's role and background.
Moroni Montuy is a co-founder of TradeWeave, its Chief Strategy Officer, and a board member. He is a ServiceTitan Certified Provider who helps home-service leaders align platform decisions with practical operating priorities.
Moroni focuses on ServiceTitan strategy, implementation priorities, pricebook structure, estimating options, workflow adoption, and the operating decisions that support profitable growth.
The interview covers first-30-day priorities, pricebook discipline, multiple estimate options, common operator mistakes, AI tools, and when support from a certified provider can help.
TradeWeave is a ServiceTitan Certified Provider helping home-service, industrial, and commercial contractors implement, train on, and optimize the ServiceTitan platform.
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