Pricebook Specialist
ServiceTitan Pricebook Optimization
ServiceTitan pricebook optimization is a structured review and rebuild of the services, materials, equipment, task times, categories, pricing rules,…
Role-Based Training
ServiceTitan Academy Training
ServiceTitan Academy is ServiceTitan's own training resource, and it is the right place to learn what the platform can do. It necessarily teaches the software in general terms: it cannot know how your pricebook is structured, which workflows your office actually runs, or where a specific role loses time each day. That gap is where most training effort is lost — people finish coursework understanding the product but still guess at the company's expected process. TradeWeave's certified consultants pick up where general coursework stops, running role-based practice on your own configured account using your approved pricebook and your real job types, so what a CSR or technician learns in a session is exactly what they are asked to do the next morning.
ServiceTitan Certified Provider
These girls have been awesome — truly incredible — in helping us get to where we want to go. If you're moving to this platform, I don't know how you'd do it without them.
Sylas Smith · Owner, Guaranteed Roofing & Fencing
ServiceTitan Certified Provider
Why TradeWeave
Why contractors choose TradeWeave
Hands-on, certified ServiceTitan help that turns the platform into a working asset for your business.
General platform training and account-specific coaching answer different questions. Coursework answers "what does this feature do?" Adoption depends on the second question — "what is this company's expected process, in our configuration, for this role?" — and that answer only exists inside your own account. We teach against your setup rather than a demo environment.
We map each role to the workflow it owns, then rehearse it: CSRs on call booking and job types, dispatchers on the board and capacity, technicians on estimates and documentation, managers on the reports they will be held to. Where coursework has already covered a feature, we skip it. The output is a written workflow per role, so training survives turnover instead of walking out the door.
Operational Benefits
What this work unlocks in the platform and in the business
1
Training on your configured account, not a demo
2
Role-based sessions for CSRs, dispatchers, technicians, and managers
3
Practice against your approved pricebook and real job types
4
A written workflow per role that outlasts staff turnover
5
Coverage of the handoffs between office and field
6
Refreshers targeted at observed errors, not a fixed curriculum
Related solutions
Explore related ServiceTitan help
More ways TradeWeave helps home-service contractors get the most out of ServiceTitan.
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Dispatch Expert
ServiceTitan Dispatch Board Optimization
ServiceTitan dispatch board optimization gives dispatchers a defined operating model for assigning the right technician to the right job.
Data & Analytics
ServiceTitan Reporting & Dashboard Setup
ServiceTitan reporting setup turns operational records into defined metrics that support recurring business decisions.
FAQ
Common Questions
Direct answers to the questions home-service contractors ask most about this topic.
Is this a replacement for ServiceTitan Academy?
No. ServiceTitan Academy is ServiceTitan's own training resource for learning the platform, and it remains the right starting point for product knowledge. TradeWeave's training is account-specific: we work inside your configuration, with your pricebook and your workflows, on the process your team is expected to follow. Most companies get value from both, in that order.
Our team already completed the courses. Why is adoption still inconsistent?
Understanding a feature and knowing your company's expected process are different things, and only the second drives consistency. If the expected workflow has never been written down for each role, people default to their own interpretation. Training against your configured account — and documenting the workflow per role — is what usually closes that gap.
How is the training delivered?
Small groups, hands-on, using your account and sanitized real scenarios rather than a demo environment. Each role rehearses the workflow it owns, the team reviews observed errors, and we leave a written workflow per role. Sessions can be scheduled around dispatch so the field is not pulled off jobs at once.
Get StartedEmail
info@tradeweave.io
Ready to Transform Your Business?
ServiceTitan Academy is ServiceTitan's own training resource, and it is the right place to learn what the platform can do. It necessarily teaches the software in general terms: it cannot know how your pricebook is structured, which workflows your office actually runs, or where a specific role loses time each day. That gap is where most training effort is lost — people finish coursework understanding the product but still guess at the company's expected process. TradeWeave's certified consultants pick up where general coursework stops, running role-based practice on your own configured account using your approved pricebook and your real job types, so what a CSR or technician learns in a session is exactly what they are asked to do the next morning.
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Sources & References
Where this guidance comes from
TradeWeave is a ServiceTitan Certified Provider; the platform details on this page trace to ServiceTitan's own first-party documentation.